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Admissions open for the upcoming batch • Limited seats available •
Eligibility Criteria:
- Graduated Class 12th and/or
- Graduate in any stream from a recognised university
- Basic proficiency in English (spoken and written)
- Age Between 18-27 years
Documents Required:
- Updated CV
- Aadhaar Card
- Class X certificate
- Class XII certificate
- Graduation certificate, if applicable
Course Fee:
- INR: 49,900 + taxes (Financial Support Available)
Introduction to Certificate Programme in Hospitality Management
The Certificate Programme in Hospitality Management is a dynamic and immersive course designed to prepare students for careers in India's thriving hotel and hospitality industry. This 3-month classroom-based programme provides a strong foundation in hotel operations, guest experience management, and departmental coordination across front office, food and beverage, housekeeping, and customer service.
The course develops professional skills, operational knowledge, and a service mindset that aligns with the standards expected by India's world-class hospitality employers - ensuring participants are job-ready for frontline and supervisory roles in hotels, resorts, and service establishments across Dehradun and Uttarakhand. A mandatory 3-month paid internship follows the training, offering real-world experience in live Indian hospitality environments.
Introduction to Certificate Programme in Hospitality Management
The Certificate Programme in Hospitality Management is a dynamic and immersive course designed to prepare students for careers in India's thriving hotel and hospitality industry. This 3-month classroom-based programme provides a strong foundation in hotel operations, guest experience management, and departmental coordination across front office, food and beverage, housekeeping, and customer service.
The course develops professional skills, operational knowledge, and a service mindset that aligns with the standards expected by India's world-class hospitality employers - ensuring participants are job-ready for frontline and supervisory roles in hotels, resorts, and service establishments across Dehradun and Uttarakhand. A mandatory 3-month paid internship follows the training, offering real-world experience in live Indian hospitality environments.
Learning Objectives:
By the end of the programme, learners will be able to:
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Understand core hospitality functions and hotel organisational structures in the Indian context.
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Perform basic operational tasks in front office, housekeeping, and F&B service.
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Deliver service excellence aligned with Indian brand standards and international hotel norms.
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Communicate effectively and professionally with guests from diverse cultural backgrounds.
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Maintain health, safety, and hygiene in Indian hospitality settings.
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Build guest relationships that enhance satisfaction, loyalty, and repeat visits.
Learning Outcomes:
Upon successful completion of the course, students will be able to:
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Describe the key functions and departments within an Indian hotel or resort.
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Handle guest check-in, check-out, and reservation procedures professionally.
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Execute service in food and beverage settings, including mise-en-place and service etiquette.
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Maintain cleanliness and standards in housekeeping operations.
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Apply customer service skills and handle complaints or difficult guest situations with confidence.
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Adhere to India-specific safety, hygiene, and professional grooming norms.
Why Certificate Programme in Hospitality Management?
Designed in collaboration with IHCL (Taj Hotels) and Indian hospitality professionals
Balanced focus on theory and live operational simulations reflecting Indian hotel environments
High employability through skill-building, grooming, and dedicated placement support
Mandatory 3-month paid internship in Indian partner hotels and resorts
Guest sessions from luxury Indian hotel managers and senior hospitality professionals
Programme in Hospitality Management Curriculum
Introduction to Hospitality & Guest Experience
Front Office Operations
Food & Beverage Service Techniques
Housekeeping Operations
Customer Service Excellence
Hospitality Communication, Safety & Hygiene
Career Opportunities
After completing the programme, students can apply for beginner-level roles in hotels, restaurants, resorts, travel companies and customer service teams. VFS Global Academy Dehradun also supports students with interview preparation and career guidance.
Front Office Associate or Guest Service Executive
Guest Relations Executive
Food & Beverage Service Associate
Guest Service Associate
Reservations Executive
Banquet or Events Coordinator
Hospitality Sales Coordinator
Duty Manager (Trainee)
Guest Experience Executive
Paid Internship (3 Months - Mandatory Post Course Completion)
The programme includes a 3-month structured paid internship with Dehradun partner hotels and hospitality establishments, where learners rotate through departments including Front Office, Housekeeping, and F&B, engaging in daily live hotel operations.
Apply SOPs and service procedures in live Indian hotel environments
Develop a logbook of daily responsibilities and professional reflections
Receive mentorship and performance evaluations from experienced Indian hotel supervisors
Submit a final internship presentation and report
Eligibility Criteria:
- Graduated Class 12th and/or
- Graduate in any stream from a recognised university
- Basic proficiency in English (spoken and written)
- Age Between 18-27 years
Start Your Hospitality Career Journey
Ready to take the next step? Our admission team is here to guide you through the application process, answer your questions and help you choose the right path towards a career in hospitality.
Documents Required:
- Updated CV
- Aadhaar Card
- Class X certificate
- Class XII certificate
- Graduation certificate, if applicable
Start Your Hospitality Career Journey
Ready to take the next step? Our admission team is here to guide you through the application process, answer your questions and help you choose the right path towards a career in hospitality.
Documents Required:
- Updated CV
- Aadhaar Card
- Class X certificate
- Class XII certificate
- Graduation certificate, if applicable
Eligibility Criteria:
- Graduated Class 12th and/or
- Graduate in any stream from a recognised university
- Basic proficiency in English (spoken and written)
- Age Between 18-27 years