_edited.png)
Admissions open for the upcoming batch • Limited seats available •
Eligibility Criteria:
- Graduated Class 12th and/or
- Graduate in any stream from a recognised university
- Basic proficiency in English (spoken and written)
- Age Between 18-27 years
Documents Required:
- Updated CV
- Aadhaar Card
- Class X certificate
- Class XII certificate
- Graduation certificate, if applicable
Course Fee:
- INR: 49,900 + taxes (Financial Support Available)
Introduction to Certificate Programme in Travel and Tourism Management
The Certificate Programme in Travel Management is designed to provide learners with a comprehensive introduction to the fast-evolving world of travel, tourism, and customer engagement in India. This 3-month classroom programme combines core concepts of tourism operations, world geography, customer service excellence, and travel technology with hands-on learning, real-world scenarios, and insights from Indian and global industry experts.
Uttarakhand’s position as one of India’s most visited destinations - anchored by Haridwar, Rishikesh, and Mussoorie - makes this an exceptionally well-timed qualification for those seeking careers in the region's booming travel and tourism sector. A mandatory 3-month paid internship follows the classroom training, ensuring learners gain direct industry exposure and become fully job-ready.
Introduction to Certificate Programme in Travel and Tourism Management
The Certificate Programme in Travel Management is designed to provide learners with a comprehensive introduction to the fast-evolving world of travel, tourism, and customer engagement in India. This 3-month classroom programme combines core concepts of tourism operations, world geography, customer service excellence, and travel technology with hands-on learning, real-world scenarios, and insights from Indian and global industry experts.
Uttarakhand’s position as one of India’s most visited destinations - anchored by Haridwar, Rishikesh, and Mussoorie - makes this an exceptionally well-timed qualification for those seeking careers in the region's booming travel and tourism sector. A mandatory 3-month paid internship follows the classroom training, ensuring learners gain direct industry exposure and become fully job-ready.
Learning Objectives:
By the end of the programme, learners will be able to:
-
Understand the structure, scope, and current trends of the Indian and global travel and tourism industry.
-
Develop operational understanding of travel agencies, tour operations, and customer service processes.
-
Use basic travel technologies and demonstrate awareness of GDS booking systems.
-
Acquire destination knowledge and geography awareness essential for India-based travel planning.
-
Manage customer service scenarios in travel contexts with professionalism and cultural sensitivity.
-
Appreciate the principles of responsible tourism and sustainable travel practices in India.
Learning Outcomes:
Upon successful completion of the course, students will be able to:
-
Explain the fundamentals of the travel and tourism industry and its significance to the Indian economy.
-
Identify major global and Indian travel destinations and construct basic itineraries.
-
Support tour operations with effective, professional customer interaction.
-
Apply customer service best practices to real-world India travel scenarios.
-
Demonstrate familiarity with technology and booking tools used in the Indian travel sector.
-
Engage ethically and sustainably within the Indian tourism ecosystem.
Why Certificate Programme in Travel and Tourism Management
Designed by VFS Global Academy in collaboration with Indian travel industry leaders and VFS Global - one of the world's largest visa and travel services companies
Emphasis on customer experience, India destination readiness, and real travel scenarios
Real-time application through Indian industry guest lectures, field assignments, and simulations
Blended model of theory, experiential learning, and practical travel technology tools
Mandatory 3-month paid internship with Indian travel and tourism industry partners
Programme in Travel and Tourism Management Curriculum
Introduction to Travel & Tourism
(20 Hours)
Geography and Destination Knowledge (20 Hours)
Travel Agency & Tour Operations
(20 Hours)
Airfare, Ticketing & GDS Basics
(20 Hours)
Customer Service Excellence in Travel (20 Hours)
Travel Technology & Responsible Tourism (20 Hours)
Career Opportunities
After completing this course, students can explore entry-level roles in travel agencies, tour companies, hotels, travel desks, customer service teams, and corporate travel support.
Travel Consultant or Travel Advisor
Reservations Executive
Tour Operations Executive
Guest Service Associate
Travel Desk Executive
Holiday Consultant
Customer Relationship Executive
Corporate Travel Coordinator
Hospitality Sales or Service Executive
Paid Internship (3 Months - Mandatory Post Course Completion)
The programme includes a 3-month structured paid internship with Dehradun partner hotels and hospitality establishments, where learners rotate through departments including Front Office, Housekeeping, and F&B, engaging in daily live hotel operations.
Apply classroom concepts to live booking, itinerary planning, and destination coordination processes
Interact with clients, suppliers, and reservation systems under professional supervision
Support documentation, visa coordination, travel logistics, and customer service activities
Complete an internship logbook recording daily learning and responsibilities
Receive mentorship and structured performance evaluations from Indian travel industry supervisors
Submit a final internship presentation and report
Paid Internship (3 Months - Mandatory Post Course Completion)
The programme includes a 3-month structured paid internship with Dehradun partner hotels and hospitality establishments, where learners rotate through departments including Front Office, Housekeeping, and F&B, engaging in daily live hotel operations.
Apply classroom concepts to live booking, itinerary planning, and destination coordination processes
Interact with clients, suppliers, and reservation systems under professional supervision
Support documentation, visa coordination, travel logistics, and customer service activities
Complete an internship logbook recording daily learning and responsibilities
Receive mentorship and structured performance evaluations from Indian travel industry supervisors
Submit a final internship presentation and report
Eligibility Criteria:
- Graduated class 12th and/or
- Graduate in any stream from a recognised university
- Basic proficiency in English (spoken and written)
- Age Between 18-27 years
Start Your Travel and Tourism Career Journey
Ready to take the next step? Our admission team is here to guide you through the application process, answer your questions and help you choose the right path towards a career in travel and tourism.
Documents Required:
- Updated CV
- Aadhaar Card
- Class X certificate
- Class XII certificate
- Graduation certificate, if applicable
Course Fee:
- INR: 49,900 + taxes (Financial Support Available)